Privacy Policy

TamworthInteriors respects your privacy. This policy explains how we collect, use, store, and protect your personal data when you interact with our website or services. We operate in South Africa and follow the principles of the Protection of Personal Information Act (POPIA).

1. Data We Collect

We may collect the following categories of personal data:

• Contact information — your name, email address, and phone number when you fill in a form or contact us.
• Messages and enquiries — any details you provide in your message or project brief.
• Technical data — browser type, device type, IP address, and pages visited, collected through cookies and analytics tools.
• Analytics events — anonymised usage data to help us improve the website experience.

2. How We Use Your Data

We process your data only for specific, legitimate purposes:

• To respond to your enquiries and provide interior design consultancy or space planning services.
• To communicate with you about your project or service request.
• To improve our website through analytics and usage trends.
• To comply with legal obligations or resolve disputes.

3. Cookies and Tracking

Our website uses cookies and similar tracking technologies for analytics and functional purposes. You can manage your cookie preferences through your browser settings. We do not use cookies for targeted advertising or third-party marketing.

4. Data Sharing and Third Parties

We do not sell your personal data. We may share your data with trusted third-party service providers who help us operate our website and business, including:

• Web hosting and email service providers.
• Analytics platforms (e.g., Google Analytics) that process anonymised data.
• CRM or form management tools used to manage enquiries.

These providers are contractually bound to protect your data and may only process it according to our instructions.

5. Data Retention

We retain your personal data only as long as necessary to fulfil the purposes described in this policy, or as required by law. Enquiry records are typically kept for 12 months after the last contact, unless a project continues.

6. Your Rights

Under POPIA and applicable privacy laws, you have the right to:

• Request access to the personal data we hold about you.
• Request correction or deletion of your data.
• Object to or restrict processing of your data.
• Withdraw consent at any time, where processing is based on consent.
• Lodge a complaint with the Information Regulator (South Africa).

7. Security

We implement reasonable technical and organisational measures to protect your data against unauthorised access, loss, or alteration. However, no online transmission is completely secure, and we cannot guarantee absolute security.

8. Contact Us

For any privacy-related requests, questions, or to exercise your rights, please contact us:

TamworthInteriors
5379 Grobbelaar Summit
Email: info@tamworthinteriors.com
Phone: 049-050-0615

9. No Misrepresentation

TamworthInteriors does not make misleading claims, create false urgency, or use fake endorsements. We do not imply affiliation with any government body, certification authority, or unaffiliated brand. All service descriptions are accurate and based on our actual consultancy offerings. Any testimonials or project examples are real and used with permission.

10. Changes to This Policy

We may update this privacy policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this page periodically.